How does your management fee work?
We work on a straightforward management commission — you only pay when your unit earns. We'll walk you through the exact structure for your specific property in your free owner analysis. There are no hidden charges, and we never pass resort fees on to your guests.
When and how do I get paid?
You receive a clear, line-item statement every month showing every booking, fee, and cost — with your payout sent by direct deposit. No black box, no guessing where your money went.
Can I still use my unit myself?
Absolutely — it's your property. Just block the dates you want in your owner portal and we keep them clear of bookings.
What's included in management?
Everything that turns a condo into income: marketing and demand-based pricing, guest communication and 24/7 support, housekeeping and inspections, maintenance coordination, and transparent monthly reporting.
Who handles guests and after-hours issues?
Our local team does — including a personal call before arrival and after checkout, plus around-the-clock coverage with backup systems so no guest message is ever missed.
How do you set my nightly rate?
We use demand-based pricing that moves with the market — season, events, and demand — to optimize for your net income, not just a high occupancy number.
What does onboarding involve?
We handle staging, professional photography, smart-lock installation, listing setup, and pricing. It usually takes a couple of weeks — and we do the heavy lifting for you.
I'm in my building's on-site rental program. Can I switch?
Yes — and many owners are surprised by what they actually keep with us. We'll build a personalized, side-by-side comparison using your building and your numbers.
See how switching works →How do you protect my property?
Guest screening and ID management, smart locks with an auditable access record, a preventative maintenance program, a defined storm protocol, documented guest communications, and guidance on the right insurance for your unit.
How do I get started?
Request a free owner analysis. We'll review your property and your numbers and show you exactly how we'd run it — no cost, no obligation, no pressure.
